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Top Concept Finder

This service describes and measures...

  • the top positive and negative concepts in a text flow
  • The main concept clusters
  • A summary of these concepts
  • Concept trends over time and emerging concepts

Application areas include ...

  • Social media text
  • Free text responses from surveys
  • Call centre records

The outputs are ...

  • 5-10 page report, produced on a regular basis, including
  • The main concept clusters
  • Tables, charts and commentary

Benefits

Clients are able to track the main positive and negative messages over time. Repindex results show clients where they should take action in order to make improvements.

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